HEALTH & WELFARE IS OUR PRIME DIRECTIVE

The top priority at Smitty’s Cinema’s and GameLAB is the safety and wellbeing of our guests and employees.  To this end, we want to share the steps we are taking to provide our loyal customers and staff with a safe environment in the wake of the Coronavirus pandemic.

Online Ticketing & Reserved Seating

Smitty’s is now offering a contactless way to purchase and reserve your seats at the theater. You can now pick and pay for your tickets without having to wait in line in our lobby.

Our system automatically blocks seats around your party to facilitate social distancing. You are now also able to use our gift cards to purchase tickets in online checkout.

Distancing

All areas in our cinemas are programmed for safe distancing. 

Contactless Pay

We have installed touchless pay in all auditoriums. You will now have the option to pay for your meal at your table touchlessly using your phone. All theaters are now also Wi-Fi equipped to facilitate this.

Steps we’re taking everyday

Increased Training
All of our employees are trained on proper sanitation and wellness procedures. Staff is required to complete internal COVID Awareness training based on CDC and state guidelines.
Regular Health Checks
All employees receive daily health and temperature checks before they can start their shift
Certification
All of Smitty’s managers are ServeSafe and EMCC COVID-19 Readiness Certified.
PPE Required
All Employees are required to wear masks and gloves & do frequent hand washing 
Sanitation Stations
Sanitation stations are placed in lobby and  throughout our facility and are available for guest use
Safe Food Practices
Additional food handling protocols have been instituted to ensure safe food preparation and delivery

What we ask from our guests

Face Covering Required
In accordance with state guidance and for the safety of our staff and other guests, we ask that all guests wear masks except when eating or drinking
Exhibiting Symptoms?
If you are exhibiting any of the COVID symptoms like fever, shortness of breath, loss of taste or smell, congestion or runny nose, nausea or vomiting, or intestinal issues, we ask that you visit us another day. Refunds on tickets will be issued to anyone unable to attend

Additional Steps

• Plexiglass screens have been installed in the concession area
• Single serve packets have replaced our dispensers
• Managers will monitor auditoriums and other common spaces to ensure distancing and procedures
• All common use items are sanitized after every use
• Maximum occupancy restricted for auditoriums and facility based on state guidance
• Frequently touched areas like railings and door handles will be sanitized every 30 minutes
• All kitchen areas sanitized every 30 minutes
• All auditoriums thoroughly cleaned and disinfected after each showing
• Sanitizing wipes are available for guest use.

We ask that you are patient with us as we all keep each other safe while enjoying a great movie experience again. If you have any questions or comments please contact our manager line or reach out to us via our contact form here

https://www.smittyscinema.com/contact-us/